FAQ

• Tell me about delivery....

We ship world wide by Royal Mail from our studio in St Albans, Hertfordshire.

We aim to post within 1-2 working days from when the order was placed.

Standard UK delivery 2-3 days

Framed print orders can be hand delivered locally (St Albans), or sent by Royal Mail. Frames are carefully wrapped and packed in a sturdy cardboard box to avoid any breakages!

Please note: To keep postage costs reasonable for our customers frames will not be sent by tracked or recorded delivery unless specifically requested at checkout.

If you already have a frame, It is now possible to purchase an unframed print!
Please email me using the Contact details at the top of the page before you buy and I can arrange this. Unframed prints are for sale at the following prices:
Small - £10
Medium and Square - £20
A4 £24
+ £1.50 P&P.(UK)
or £4.70 P&P (Everywhere else)

Standard UK delivery 1-2 days

Standard airmail for USA - 5-10 days delivery

Standard airmail for Europe - 3-7 days delivery

All unframed prints will be carefully wrapped in a cellophane sleeve and tissue paper and mailed in a board back envelope, so your print reaches you safe and sound.


If you have any questions about deliveries we will be delighted to help. Please contact us at [email protected]

• And returns....?

We really want you to love your artwork and for it to be as you expected when it arrives at your door. If you have any questions about an item, drop us a mail before you buy and we'll do our best to answer any queries you may have.
 
In the unlikely event that your purchase is not to your satisfaction, please contact us via email to discuss a refund/exchange. All returns must be made within 7 days of receipt of goods. Items must be unused and in perfect condition to receive a full refund. Please note, the return postage responsibility lies with the customer, and we recommend that you record the delivery.

If your order is damaged or something is wrong, please contact us immediately. We are only too happy to help!